FORKLIFT OÜ
You Reach With Us!

Last updated on April 24, 2024
Effective date April 24, 2024

This privacy policy describes the policy of Forklift OÜ, Jänesselja 18, Sauga, Pärnumaa 85008, Estonia, e-mail: liis.niitra@forklift.ee, phone: +372 5326 7099, regarding the collection, use and disclosure of your information that we collect when you use our website ( https://www.forklift.ee/ ). (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please avoid accessing or using the Service.

We may change this Privacy Policy at any time without notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days after the revised Policy is posted on the Service, and your continued access to or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you review this page from time to time.

INFORMATION WE COLLECT:
We collect and process the following personal data about you:

Name
E-mail
Phone

HOW WE USE YOUR INFORMATION

We use the information we collect about you for the following purposes:
Support
Order Management
Solving arguments

If we wish to use your information for any other purpose, we will ask for your consent and use your information only upon obtaining your consent and then only for the purpose(s) for which consent was given, unless otherwise required by law.

HOW WE SHARE YOUR INFORMATION

We will not transfer your personal data to third parties without obtaining your consent, except in the limited cases described below:

Advertising service
Analytics

We require that such third parties use the personal data provided to them only for the purpose for which it was provided and do not retain it for longer than is necessary to fulfill said purpose.

We may also disclose your personal information for the following purposes: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce agreements with us, including this Privacy Policy; or (3) respond to claims that your use of the Service violates the rights of third parties. If the Service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

STORAGE OF YOUR INFORMATION:
We retain your personal information with us for 90 days to 2 years after users terminate their accounts, or as long as we need it to fulfill the purposes for which it was collected, as described in this Privacy Policy. We may need to retain certain information for a longer period of time, such as for record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Anonymous Residual Information and Aggregated Information, neither of which identifies you (directly or indirectly), may be retained indefinitely.

YOUR RIGHTS:
Depending on the applicable law, you may have the right to access and correct or delete your personal data or obtain a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal data with another legal entity, withdraw any consents, that you have given us to process your data, the right to lodge a complaint with a statutory authority and other rights that may be relevant under applicable law. To exercise these rights, you can write to us at liis.niitra@forklift.ee. We will respond to your request in accordance with applicable laws.

Please note that if you do not allow us to collect or process the requested personal information, or if you withdraw your consent to its processing for the requested purposes, you may not be able to access or use the services for which your information was requested.

COOKIES ETC.
For more information about how we use these tracking technologies and your choices regarding these tracking technologies, please see our Cookie Policy.

SECURITY:
The security of your information is important to us and we use reasonable security measures to prevent the loss, misuse or unauthorized alteration of information under our control. However, given the inherent risks, we cannot ensure complete security and, consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

COMPLAINTS / DATA PROTECTION OFFICER:
If you have any questions or concerns regarding the processing of information received from us, you can write to our complainant, Forklift OÜ at Jänesselja 18, Sauga, by e-mail at liis.niitra@forklift.ee. We will address your concerns in accordance with applicable law.